GiftCards.com Reviews

Do not buy! I got a $50 one a month ago and cannot use! I tried to use it in AE and card would not work. I checked the balance and the card has $50 on it. I called customer service and was advised that the total amount to use the card has to be exactly $50. How in the world are you supposed to get to the exact amount? I also tried to use on an item that was $36 and it wouldn't take that either! These cards are a scam! Do not buy!

I received a gift card from this company for a birthday gift. Since then (Aug 2022), I have not been able to access the site referenced in my email notification from giftcards.com due to a HTP 403 error. I am unable to find any other way to contact giftcard.com. I am hoping this review will get someone to contact me with information on how I can access my gift card, then I will change the rating as such.

I've tried purchasing in the past, and they cancelled the same order three times in a row. I opened a ticket, they eventually called, and said everything was "fixed", and I could place an order now. And I did. A month later I tried another order, and once again they cancelled. Opened a ticket, received an email 2 days later say someone would contact me within 24 hours. They didn't, sent a follow-up and heard from someone. Basically told to make sure all information is properly entered. Something raised a red flag, though they cant tell you what it is, and to retry. I understand they have to protect against fraud, but the systems they employ sure do catch and revoke a lot of legitimate business. I'm done with them.

Site repeatedly malfunctions at check out (from multiple computers) and $2k worth of gift cards are at our local UPS distribution center and NOT moving and giftcards.com says they will check into with THREE TO FIVE DAYS!!!!!!!!!!!!!! Nope. DO NOT trust them!

Site repeatedly malfunctions at check out (from multiple computers) and $2k worth of gift cards are at our local UPS distribution center and NOT moving and giftcards.com says they will check into with THREE TO FIVE DAYS! Nope. DO NOT trust them!

I bought a virtual visa prepaid card that said it can be used anywhere that accepts Visa. I quickly received an email with with what appeared to be a virtual visa gift card, with the CVV number and everything. Except that I have yet to find a single place, online or in person, that I can use this card. It always says it is invalid. I can't get an explanation for this, from either the company or retailers. It also tripped a fraud alert on the card I used to purchase it (and the name that comes up on the bill is neither visa nor giftcards.com, some random overseas company). I would not trust this company. Best case scenario they just take your money and give you a fake gift card, worst case they do who knows what with your personal information.

Worst company ever.. I don’t usually write reviews but it’s is a terrible company.. I tried to order a gift card and instantly got an email saying my order was canceled fir some unknown reason but I was still charged and now can’t get any body to tell me anything.. avoid this company

I purchased a $250.00 gift card for my grandson's birthday. The day he activated it, before he even got to use it, it was hacked. Contacted the company, the froze the card ($56.00 balance left), said they could tell it was hacked, would issue new card. They issued a new card, with a 0 balance, called again, said they would upload within a few days. Never did. After several attempts to contact them, I filed a dispute with my bank. After 4 months, my bank just notified me they cannot honor the dispute, because the company sent an invoice, showing the purchase, so now the bank is taking $255.95 out of my account. What a rip off this company is. I am now out $500.00 because I ended up sending another $250 through Zelle, so he would have a birthday present from his grandparents. This company doesn't even deserve 1 star. Customer service is horrible, they don't follow through with what they say. Don't purchase from this company!

Absolutely dreadful experience.
Absolutely dreadful experience.
Received an Choice gift card from a friend. (Via email). The website barely explain any of your options. I chose the Travel card option as planning to go for holiday. After receiving my Evoucher I went ahead and tried to use it at my chosen airline. Turned out that you can only use the voucher via their link and not on the direct website of the airline. The link given was so overpriced compare to the airlines website that I would have ended up paying more after redeeming my voucher!!
Contacted customer service to void my Evoucher as this is no longer useful for me and they responden within minutes that they are unable to do that.
Now I got a gift card which is basically useless. Total waste of money and doesn't worth the stress at all. :(

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